Flex Webinars
Each year, the FL Flex Program hosts webinars for the Critical Access Hospitals based on topics they have an interest in. All news about upcoming events can be found here, as well as links to past events.
FY25/26 Webinar Schedule & Links:
FY25/26 Webinar Schedule & Links:
Webinar 1: February 24, 2026 - CAH Financial & Operational Best Practices
In an environment of increasing cost and stagnant reimbursement, CAHs must do everything necessary to improve their financial stability. This presentation identifies a small but focused set of tactics CAHs can implement to improve their financial and operational performance. Presenter: Jonathan Pantenburg, Principal, Wintergreen
Webinar 2: March 25, 2026 - Using MBQIP Reports to Strengthen Hybrid HWR Reporting and Readmission Reduction in CAHs
This webinar showed CAHs how to use MBQIP reports and Hybrid HWR data to strengthen reporting accuracy and reduce readmissions. This presentation details the key data elements required for Hybrid HWR submission and how to identify and correct reporting issues. The webinar also highlighted practical steps to prepare for the upcoming reporting deadline.
Presenter: Amy Ward, Clinical Quality Programs Manager, Alliant Health Solutions
Webinar Content: Slides; Recording
Resources: Monthly MBQIP Reporting Deadlines; Hybrid HWR Data Submission Guide; MBQIP Navigator
Webinar 3: April 23, 2026 - Safe Use of Opioids – Concurrent Prescribing MBQIP Reporting and Improvement for CAHs
This webinar reviews the MBQIP Safe Use of Opioids – Concurrent Prescribing measure and how numerator, denominator, and reporting issues affect performance in Critical Access Hospitals. Participants will learn practical strategies and how to use hospital-specific MBQIP reports to support quality improvement.
Presenter: Amy Ward, Clinical Quality Programs Manager, Alliant Health Solutions
Webinar 4: May 7, 2026 - 10 CAH Revenue Cycle Priorities: What to Review Immediately
Sometimes operational changes take time to manifest; sometimes they don’t. This presentation focuses on areas to review within your Revenue Cycle that can improve payment immediately (and retrospectively). This review will provide top areas of focus that can increase cash flow, enhance revenue, improve contractual performance and minimize denials.
Presenter: Jonathan Pantenburg, Principal, Wintergreen
Webinar 5: May 21, 2026 -Making HCAHPS Work for Critical Access Hospitals
Learn how to make the most of HCAHPS data in a Critical Access Hospital setting—interpreting small samples, identifying fixable response‑rate barriers, and using vendor insights to drive practical, low‑burden improvements in patient experience.
Webinar 6: June 11, 2026 - HIPAA 101: Common Compliance Gaps and OCR’s Points of Emphasis
Since 2018, ransomware attacks have risen 264%, large data breaches have increased 93% and over 100M patients were affected last year alone. With the count and sophistication of cyber-attacks growing exponentially, resource-strapped rural hospitals can no longer afford to assume a “this will not happen to us” attitude. This presentation will review introductory HIPAA regulations, common compliance program gaps, and current OCR (Office of Civil Rights) areas of emphasis from the perspective of a rural hospital.
Past Years’ Webinar Links
FY24/25 Webinar Schedule & Links:
Webinar 1: February 19, 2025 - CAHs & Community Gardens:
Virginia Flex program provided presentation on Increasing Wellness Through Community Gardens
Webinar 2: March 5, 2025 - Food Access & Second Harvest
Allison Wiman from Big Bend AHEC & Coordinator for Second Harvest provided an overview of existing services and how to best integrate them with your facility
Webinar 3: March 19, 2025 - Rural Veterans Health Access Program
Kentucky Office of Rural Health (KORH) presentation on improving access to health care services for veterans living in rural Kentucky and to improve the coordination of care for veteran patients.
Webinar 4: March 26, 2025 - Hospital Board Education
Illinois Flex program and Illinois Critical Access Hospital Network (ICAHN) provided resources and information designed to support successful board leadership and increase board impact
Webinar 5: April 16, 2025 - UF Mobile Stroke Unit
As an extension of the comprehensive stroke care UF Health offers, the UF Health Mobile Stroke Treatment Unit, or MSTU, is designed to provide immediate care.
Webinar 6: May 7, 2025 - MBQIP 101
RQITA provided an in-depth overview and open question/answer forum regarding MBQIP basics, upcoming changes, and strategies for success.
Webinar 7: May 21, 2025 - Recruitment & Retention with 3RNet
3RNet provided an overview of their services and strategies to improve recruitment and retention for CAHs
2024 Webinar Series
Webinar 1: March 26, 2024 - Back to Basics: Fall Prevention Before, During, and After Hospitalization
Webinar 2: April 25, 2024 - Opportunities to Reduce Postpartum Morbidity & Mortality in Rural Communities: A Quality Improvement Perspective
Webinar 3: May 30, 2024 - Decreasing Deficiencies for Regulatory Compliance
Webinar 4: June 20, 2024 - The Impact of Alzheimer’s Disease in Hospitals and What You Can Do to Improve Care
Webinar 5: July 24, 2024 - Enhancing Rural Health Access: The Role of Covering Florida and Critical Access Hospitals
Webinar 6: August 22, 2024 - Flex Quality and Financial Webinar 6: ABC's of AI
2023 Webinar Series
Webinar 1: Medicaid Unwind
Webinar 2: Revenue Cycle Best Practices and Chargemaster Review Tips
Webinar 3: Using Telehealth to Increase Access to Care, Grow Revenue, and Improve Patient Outcomes
Webinar 4: Increasing Swing Bed Census