Flex Conferences
Each year, the FLEX Program hosts conferences and summits for the Critical Access Hospitals based on topics they have an interest in. All news about upcoming events can be found here, as well as links to past events.
FY25 Annual Program Summit
The Medicare Rural Hospital Flexibility (FLEX) Program Annual Summit was held on Wednesday, August 20, 2025, at the Betty Easley Conference Center in Tallahassee, FL. The summit served as a forum for healthcare professionals to collaborate, innovate, and advance rural healthcare delivery.
2025 Agenda
Welcome - Michael Leffler, Bureau Chief
Session 1 - Rural Hospital Capital Improvement Program (RHCIP)
Recording
Lake Butler Capital Improvement Program - Presentation by Nicole Horne
AdventHealth Vertical Container Farming - Presentation by Becky McIntyre
Session 2 - Doctors’ Memorial Hospital: RHCIP Accomplishments
Recording
Doctors’ Memorial - Presentation by Lauren Faison-Clark
Session 3 - Safe Mobility for Life
Recording
Safe Mobility for Life - Presentation by Gail Holley and Megan Case
Additional Resources:
Safe Mobility for Life's Healthcare Provider Resources
CarFit
Click HERE to sign-up for updates from Safe Mobility for Life
Session 4 - Lake Butler Hospital: Let’s THRIVE Initiative for Seniors
Recording
Let’s THRIVE Initiative - Presentation by Demetrise Thomas
Session 5 - Grant Readiness: The Culture and Practices of Successful Grant Seeking Organizations
Recording
Grant Readiness - Presentation by Allison Wiman and Javier Betancourt
Session 6 - Hendry Regional Medical Center: THRIVE Employee Culture Program
Recording
THRIVE - Presentation by Dakota Red and David Theroux
Session 7 - Calhoun Liberty Hospital: New Facility Celebration
Recording
New Facility - Presentation by Emily Brown
Past Years’ Conference Links
FY24 Quality Improvement Summit
FY24 Flex Conference Schedule & Links:
Conference Day 1: August 14, 2024
Conference Day 2: August 15, 2024
2023 Annual FLEX Conference
Conference Day 1:
Presentations: State of the State (FDOH), FHA, FRHA, SDOH and Z codes
Conference Day 2:
Presentations: Texas CAH Dashboard (TORCH), CAH Success Story (Inquiseek), Reducing Uncompensated Care (CF), (Telehealth (SETRC)
2022 Annual FLEX Conference
2021 Annual FLEX Conference
“What can I bill for?” A Discussion on Medicare and Medicaid Telehealth Billing for CAHs and RHCs
“A Free Federal Emergency Telehealth System”: National Emergency Tele-Critical Care Network (NETCCN)
When will we be back to normal? An Update to the Revenue Cycle Performance Under the Continuing PHE